PRIVACY POLICY
Effective Date: August 28, 2026
Legacy Keys Residential Services LLC (“LKRS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit legacykeysres.info, submit an inquiry, schedule a consultation, make a payment, or otherwise interact with our online services.
INFORMATION WE COLLECT
Information You Provide
We may collect information you voluntarily provide, including:
• First and last name
• Company or property name
• Email address
• Telephone number
• Service of interest
• Property, operational, or compliance information included in your message
• Consultation and scheduling information
• Communications you send to us
• Billing and transaction information necessary to provide requested services
Payment card information may be collected directly by third-party payment processors. LKRS generally does not receive or store complete payment-card numbers.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect limited technical information, such as:
• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and actions taken
• Date and time of access
• Referring website
• General location derived from an IP address
• Cookie and analytics information
HOW WE USE INFORMATION
We may use collected information to:
• Respond to inquiries and service requests
• Schedule and conduct consultations
• Prepare proposals and deliver requested services
• Process payments and maintain business records
• Communicate about appointments, services, and client matters
• Operate, maintain, and improve our website
• Understand website usage and performance
• Protect our systems, clients, and business from fraud or misuse
• Comply with legal, regulatory, tax, accounting, and contractual obligations
• Carry out another purpose disclosed when information is collected or with your consent
HOW WE SHARE INFORMATION
We may share information with vendors and service providers that help us operate our business, including website hosting, scheduling, analytics, email, cloud storage, payment processing, and accounting providers. These providers may include Squarespace, Google, Cal.com, Stripe or other merchant processors, and similar business-service platforms.
We may also disclose information:
• To professional advisers, such as attorneys, accountants, and insurers
• When required by law, court order, subpoena, or governmental request
• To protect the rights, safety, property, or security of LKRS, our clients, or others
• In connection with a merger, sale, financing, reorganization, or transfer of business assets
• With your direction or consent
LKRS does not sell or rent personal information. We do not use personal information collected through this website for targeted advertising.
COOKIES AND ANALYTICS
Our website and service providers may use cookies and similar technologies to operate the site, remember preferences, measure traffic, and understand how visitors use the website. Analytics services may collect information about visits and interactions.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
DATA RETENTION AND SECURITY
We retain information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business and legal records, resolve disputes, and meet applicable obligations.
LKRS uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
SENSITIVE INFORMATION AND CLIENT FILES
Do not submit sensitive resident, applicant, employee, or client records through the public website form or ordinary email.
This includes Social Security numbers, dates of birth, government identification documents, banking information, medical or disability information, criminal-history information, immigration records, tax documents, benefit records, passwords, or complete resident or compliance files.
If LKRS needs sensitive records to perform contracted services, clients must use the secure transfer method designated by LKRS after a written service agreement or statement of work is in place.
YOUR CHOICES AND PRIVACY REQUESTS
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will review and respond to requests consistent with applicable law and our legal, contractual, and recordkeeping obligations.
You may unsubscribe from promotional email communications by using the unsubscribe link provided or by contacting us. Service-related and transactional communications may still be sent when necessary.
CHILDREN’S PRIVACY
Our website and services are intended for businesses and housing professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
THIRD-PARTY WEBSITES AND SERVICES
Our website may link to third-party websites or services, including scheduling and payment platforms. Their privacy practices are governed by their own policies. LKRS is not responsible for the privacy or security practices of third parties.
CHANGES TO THIS POLICY
We may update this Privacy Policy as our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
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